Terms of Service

Product descriptions

We strive to display our products as accurately as possible. However, colors may vary slightly due to monitor settings and printing processes. We reserve the right to modify product specifications without notice.

Custom products

Custom products are made to your specifications. By submitting a design or approving a mockup, you confirm that:

• You have the right to use all logos, images, and content
• The design does not infringe on any third-party rights
• You accept responsibility for the accuracy of the design

Order acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraud.

Pricing

All prices are listed in US dollars unless otherwise specified. Prices are subject to change without notice. We are not responsible for typographical errors in pricing. If an error is discovered, we will notify you and give you the option to proceed at the correct price or cancel your order.

Minimum order

Custom orders start at 25 pieces, and you can mix any items and designs to get there. Singlet and T-shirt orders of 5–24 pieces are welcome: singlets carry a 15% small-order charge and T-shirts carry 50%. Everything else starts at 25. We can't take orders under 5 pieces.

Rush orders

Need it sooner? Rush production takes 10–14 days and adds 25% to the items you rush, once our team confirms the date. If we miss a confirmed rush date on our side, your rush charge comes back. Late approvals, sizes or payments and carrier delays don't count as a miss on our side.

Sales tax

Sales tax is based on your ship-to address and shown separately on your invoice. Tax-exempt or reselling? Upload your exemption or resale certificate before we invoice and we won't charge sales tax. Need our W-9? Just ask. If a certificate arrives after invoicing, tax comes off only the unpaid part.

• A 50% deposit is required to begin production on custom orders, unless you order on a signed purchase order or your account is deposit-exempt
• You can cancel at no charge until your deposit is paid; any extra design rounds you approved are still billed.
• Once your deposit is paid (or your PO is signed or quote accepted), your order is committed to production and can't be cancelled. Deposits are not refunded.
• The remaining balance is due 15 days after delivery (30 days for purchase-order and deposit-exempt accounts)
• We accept major credit cards, checks, and ACH transfers
• Schools can order on a signed purchase order instead of a deposit; the invoice is due 30 days after delivery.
• We don't charge late fees, but new orders pause while an invoice is more than 30 days overdue, and balances 90 days overdue are referred to collections.
• After two late invoices, an account pays its balance before shipping on future orders.

Shipping timelines are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, weather, or other factors outside our control. Risk of loss and title for products pass to you upon delivery to the carrier.

Custom orders

Custom orders are final sale and cannot be returned or refunded, except for problems on our side (see Defects below) and the rush charge on a confirmed rush date we miss (see Rush orders). This includes all orders made to your specifications with custom designs, colors, or personalization. Deposits are not refunded. If a change is needed because of an approved proof or submitted sizes, replacements are made at the normal price, with no minimum.

Defects

Something wrong on our side? Tell us within 14 days of delivery and the balance on those items waits until we've fixed it. Defects are replaced free for 40 days. Affected items are remade or refunded free, including shipping.

Size exchanges

Size exchanges are available within 14 days of delivery for retail (non-custom) purchases, unworn with tags attached. Customer pays return shipping. New sizes subject to availability.

Team Store and Fan Store orders

Changed your mind? You can get a full refund until the store closes. After the store closes, orders are final sale except for defects. Fan Store orders can be cancelled for a full refund before they ship.

Our content

All content on our website, including text, graphics, logos, images, and software, is the property of Rich Habits or our licensors and is protected by copyright and trademark laws.

Your content

By submitting designs, logos, or other content to us, you grant us a non-exclusive license to use, reproduce, and modify that content solely for the purpose of fulfilling your order. You retain ownership of your content.

Designs and mockups

Designs and mockups we create belong to Rich Habits. Once you order, preview images of your design are free for social posts and flyers. Print-ready files are $75 per design.

Portfolio rights

We may use photographs of completed orders in our portfolio, website, and marketing materials unless you notify us in writing that you do not wish to be featured.

You agree not to:

• Use our website for any unlawful purpose
• Submit designs containing illegal, offensive, or infringing content
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our website
• Impersonate any person or entity

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RICH HABITS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OUR WEBSITE OR PURCHASE OF OUR PRODUCTS, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT(S) GIVING RISE TO THE CLAIM.

You agree to indemnify and hold harmless Rich Habits, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our website, your purchases, or your violation of these Terms.

The Rich Habits staff portal (WholesaleOS) is licensed only to people Rich Habits authorizes (its staff and the manufacturing partners it gives an account), for Rich Habits’ business use. Its QuickBooks Online connection is used only by Rich Habits Admin and Finance staff and connects only to Rich Habits’ own QuickBooks Online company.

No license to the staff portal is granted to anyone else. Rich Habits may revoke anyone’s access at any time. The Governing law section below applies.

These Terms shall be governed by and construed in accordance with the laws of the State of Alabama, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Jefferson County, Alabama.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after any changes constitutes acceptance of the modified Terms.