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Shipping & delivery

Free at 25+ pieces to one US address.

Every order ships by UPS, tracked and insured, to any of the 50 states.

How long it takes

+ 3–5 business days UPS transit on every order

Production time by order type; UPS transit follows on every order
Order typeProduction
Custom Orders21–30 days
Rush Orders10–14 days
Team Store21–30 days after close
Fan Store5–7 days per order

Rush Need it sooner? Rush production takes 10–14 days and adds 25% to the items you rush, once our team confirms the date. If we miss a confirmed rush date on our side, your rush charge comes back.

* Timelines start once your design is approved, final sizes are in and payment is in (your deposit, a signed PO or an approved exemption). Customer delays move the date. They're estimates; only a confirmed rush date is guaranteed.

Other shipments

Under 25 pieces
Actual UPS cost
Extra addresses and split shipments
Actual UPS cost
Team-store delivery to the team
Free
Team-store home delivery
At checkout
International
Quoted per order

Orders of 25 or more ship free to one US address; smaller orders pay actual shipping. Each extra address or split shipment, such as rushed items sent ahead, is charged at actual shipping cost.

A packed Rich Habits order: a folded shirt and hoodie, a sealed mailer, a hang tag, a thank-you card and the packing slip

Custom & bulk orders

Checked first
Orders are inspected and photographed before shipping, then packed to prevent damage.
Signature
Signature may be required for orders over $500If no one is available to sign, UPS leaves a notice and tries again, then holds the package for pickup. Ship to an address that is staffed during business hours, such as the school's front office.

Team store shipping

Team-store orders delivered to the team ship free; home delivery is calculated at checkout. Fan Store orders always ship to the buyer at checkout rates.

For team stores where individuals place their own orders, shipping is calculated per shipment based on destination and order size.

Home delivery estimates

1–2 items
$6.99–$9.99
3–5 items
$9.99–$14.99
6+ items
$14.99–$19.99

Actual rates calculated at checkout based on weight and destination.

International shipping

We ship internationally to Canada and select countries.

7–14 business days

  • Shipping is quoted per order.
  • Import duties and taxes are paid by the recipient.
Ask for an international quote

Order tracking

Once your order ships, you'll get an email with tracking information. You can also track it:

  1. In your account dashboard
  2. From the tracking link in your shipping confirmation email
  3. By contacting us with your order number

Shipping issues?

If your package is damaged, lost, or delayed, contact us immediately. We will work with the carrier to resolve the issue and ensure you receive your gear.

Contact support